How it works
From browsing alone to a booked store visit.
Followloop sits on your website and does four jobs, end to end.
Lead the conversation
Asks what the customer is actually trying to do, and what they're willing to spend, instead of leaving them to filter a 4,000-SKU grid alone.
Recommend real products
Surfaces specific items from your live catalogue, with images, prices and availability. Budget filtering and category navigation built in.
Match the right store
Sends the customer to the nearest location by state, with the stock they want and the team who can close it.
Hand over a qualified customer
Books the appointment and sends your team a full brief (who's coming, what they want, what to have ready) before the customer walks in.
What your team receives
When a customer books, your store team gets a brief: what the customer is looking for, their budget, the shortlisted products, availability, and when they're arriving. Your team knows what they're walking in for before the door opens.
How it improves
Followloop refreshes from your live catalogue on a schedule, logs unanswered or low-confidence questions for review, learns from answers you approve, and sends a monthly insights report (top questions, missed demand, leads and bookings) with improvements applied.
What you need to provide
Nothing to start. We build your demo from your public product catalogue. If you go ahead, we agree with you how it sits on your site (typically a script tag or link) and how briefs reach each store.
See it working
Ready when you are.
Pick the path that fits. Every option starts with a free look, and there's nothing to install until you're happy.
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